ABOUT ME

In the early days of the World Wide Web, I realized that the Web would enable more personalized services than have ever been available before--and that creating and delivering such services would require increasing attention to the governance and protection of personal information. Since then I have worked on complex privacy issues that span organizational boundaries and disciplines.

 

I have worked with commercial organizations to create new products, services and businesses that meet legal requirements and privacy expectations of individuals. I have also worked with government agencies to identify the privacy and civil liberties implications of government programs, and contributed my expertise to state-level and national multi-stakeholder efforts. My expertise includes social networking, e-commerce, mobile Internet, online marketing, identity verification, digital credentials, wearable devices and cloud computing. I have addressed privacy issues raised by medical information, genetic information, financial information, and the use of new technologies and analytic methodologies.

EDUCATION

PROFESSIONAL EXPERIENCE

Chief Privacy Officer

  • At Equifax, addressed privacy issues arising from new uses and new delivery modalities of the company’s US data assets, consumer financial products, and identity and fraud products.

  • At Revolution Health, was responsible for privacy policies and practices in all online and offline products and services, including Personal Health Record, social networking, published content and tools, consumer ratings and health coaching.

  • At ValueOptions, had primary responsibility for implementation of Gramm-Leach-Bliley and HIPAA privacy regulations.

PhD in Public Policy Analysis

The RAND Graduate School, Santa Monica, California

Consultant

  • As an independent consultant, analyzed a wide range of technology policy issues, including health data interoperability, internet governance, data localization, strong encryption, and artificial intelligence.

  • As contractor in the Department of Homeland Security Privacy Office, worked on the implications of data mining, watch lists, and information sharing for privacy and civil liberties.

  • As an associate at McKinsey & Co. and an independent consultant, helped companies understand and address strategic issues.

Expert

  • As chairwoman of the Legal and Policy Committee of the Virginia Health Information Technology Advisory Commission, helped the Commonwealth of Virginia create policies for the state’s health information exchange.

  • As a member of the Work Group on Consumer Access Services in the Markle Foundation Connecting for Health initiative, worked on the Common Framework of technical and policy practices for health information exchange.

  • As a member of the Authoring Committee of NASPO IDPV Project, participated in writing the U.S. national standard for identity verification and proofing.

  • As a representative of the Technical Community, facilitated a High-Level Track policy session at the World Summit on the Information Society (WSIS) Forum 2016.

Scholar

  • As Lead Research Scientist at George Washington University, doing research on health and fitness wearable devices and mobile apps, the use of large heterogeneous datasets to analyze and influence individual behavior, and the privacy and ethical issues in workplace wellness programs.

  • At the RAND Corporation, research focused on technology policy, including prioritizing technology investments and standards for the digital economy.

Master of Business Administration

Loyola Marymount University, Los Angeles, California

Thomas J. Watson Fellow

Independent research, Munich, Germany

Bachelor of Science, Engineering and Applied Science

California Institute of Technology, Pasadena, California

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